Quick Wins

It's very important to back up your data regularly, because if your server or computer is damaged, lost or infected, all your information could be lost for good. Having a backup means you can restore your files and recover your information. The more recent the last backup, the less information you will lose: so remember to back up your important information as regularly as possible. To avoid an unpleasant surprise when you need it most, we strongly advise you to test your back-ups regularly by trying to restore and open a few files. Finally, we recommend that you always keep a backup in a safe place away from your office, so that in the event of burglary, fire or flood you can be sure of having a reliable copy available.

To back up your data, simply follow one of the step-by-step guides written by the support teams for your operating system, Microsoft Windows or Apple Mac :

Backup and restore in Windows

Backing up or restoring data on your Android device

Backing up and restoring data on Windows Server

Backing up your Mac data

Backing up iPhone

Anti-virus software is essential for protecting your computer and data against viruses. Although no antivirus software can guarantee 100% protection, it is essential to install one. Unfortunately, new viruses are being developed all the time. So you need to install the latest updates for your antivirus software at all times. For most antivirus software, you can request automatic updates and set the program to run regularly.

If you haven't already installed an antivirus, choose one from the list of reliable antiviruses on the neutral website : the neutral AV Test institute.  You can also ask your Internet provider or bank to recommend reliable anti-virus software.

All you need to do is install the right antivirus software:

The best Windows anti-virus software for businesses

The best anti-virus software on MacOS for businesses

Once your antivirus software has been installed, run a full scan of your computer. If it detects a virus, it will guide you through the virus removal process. Carefully review the results to ensure that all viruses have been removed.

Next, go to your antivirus software's update options and enable automatic software update. This will allow your software to adapt and continue to detect new viruses that could threaten you.

Finally, in the event of an alert from your antivirus software, notify your IT department or, failing that, your colleagues and associates to prevent the virus from spreading.

Every software contains vulnerabilities, also known as bugs or errors. Cybercriminals can exploit these to damage or take over your equipment. Often, these vulnerabilities are detected and corrected. This is exactly what happens when you install an update. By keeping your software and operating system up-to-date, you can effectively fend off potential ICT attacks.

Switch off your computer every day. Updates are usually carried out automatically on start-up.

If one or more software programs warn you that updates are available, carry out the updates without delay.

For most programs, you can request automatic updates. This means you always have the latest versions and maximum protection against security breaches.

Update your operating system :

Update Windows

Update macOS on your Mac

Check the version of Android you have installed and update it

Update your iPhone or iPad

Update your software and applications :

Update Adobe PDF Reader

Update Java

Update Microsoft Office

Updating your mobile device :

Updating applications on your Android device

Update applications on your IOS mobile device

Your most important information is (or should be!) protected by passwords. Protecting your accounts and passwords means protecting your information. By applying the right protection measures you ensure that your information is only accessible to authorised people and you greatly minimise the risk of loss, leakage or corruption of data essential to your business.

Never share your passwords. Don't stick a note with the password on your screen or next to your computer. Saving your passwords in an e-mail or in a document on your computer or smartphone is not secure. A hacker who has access to your device can easily find this document in your files. If you want to share an account with a colleague, use a password safe.

Use long passwords. A secure password is a long password of at least 13 characters. Using numbers, capital letters and symbols will make your password harder to remember. If you find a long password difficult to remember, you can create a sentence as your password. Choose a sentence that is meaningful only to you and includes foreign words, numbers and special characters.

Use different passwords. If you use the same password everywhere, you risk losing access to all your accounts if your password is compromised.

Store your passwords in a password manager. A password vault is software where you can safely store all your accounts and passwords. You can also choose to create randomly generated secure passwords or securely share a password with a colleague.

Some password manager:

Bitwarden

Keeper

Dashlane

KeePassXC

Keepass

Lastpass

LogMeOnce

Myki, 

1Password

Use two-factor authentication. Two-factor authentication (or '2FA') is adding an extra check (a second factor) alongside your password to protect your accounts. This could be a verification code sent via SMS or email, your fingerprint over the phone or a validation in an application. It is a simple, secure solution that makes your accounts and your most important data significantly more protected.

Enable two-factor authentication on your accounts:

Microsoft

Apple

Google

Some authentication applications:

Itsme

Google Authenticator

Microsoft Authenticator

Authy

Installing and configuring firewall software allows you to control the flow of information between your computer and the Internet. By defining filtering rules, either by default when you install it or by adding your own, you can authorise or deny external access to your computer, thereby preventing information theft and other types of intrusion. A firewall protects your data, your personal information and guarantees your peace of mind when using your computer on the Internet.

Activate default firewalls on your computer:

Enable the default firewall on Windows

Enabling the default firewall on macOS

If you are unsure whether to install or configure firewall software, we recommend that you contact your ICT service or IT service provider to determine together which firewall solution best suits your context and needs.

Always start by asking yourself certain questions when an email or phone call seems suspicious:

• Is it unexpected?
• Is it urgent?
• Do you know the sender?
• Does the question being asked seem strange?
• Where does the link you are being urged to click lead?
• Is the message addressed directly to you?
• Does the message contain many spelling or grammatical errors?
• Is the message in your Spam/Junk/undesirable folder?
• Is someone trying to arouse your curiosity?
• Are you being asked to make a payment?

If in doubt, it's best to err on the side of caution: don't open the links or attachments and try to contact the sender in another way (by calling the recipient if you know them, or by using a browser to visit the organisation's website to check the message's veracity).

If you receive a false message :

• Forward the message to suspect@safeonweb.be
• Do not click on the link.  Search for the site using a search engine.
• Do not forward the link to your contacts.
• Do not fill in your personal details.
• You can also send it to the organisation concerned.

Do not hesitate to share Safeonweb campaigns.

It is important to remain vigilant against scams and phishing attempts, because opening an attachment, clicking on a link or sharing your password following a malicious message can open the door to your systems to a cybercriminal who could then, among other things, deploy malicious software that would damage your programmes, degrade your computer's performance, delete or block your files, or even try to extort money from you. By teaching your staff how to thwart these attempts, your organisation can guarantee the security and integrity of your data and the continuity of your business.